What is the minimum purchase?

For those WITHOUT an EasySource customer number, the minimum is $300 for each order.

For those WITH a EasySource customer number, the minimum is $200 for the first order and no minimum order after that.

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How do I get a customer number?

For those with a legitimate tax ID* or business license*, please fax either to 504-837-9522, or send a copy to:

EasySource, Inc.
908 Division St.
Metairie, LA 70001

Please include your email address or phone number so that we may email or call you with your customer number. Please place this customer number in the "comments" section of the order form when you check out.

*Your tax ID or business license must show a TOY or DOLL store name. If it says "Joe's Car Wash" or "Mary's Seafood," please provide different proof that you actually sell doll clothes.

If you do not have a business license or tax ID, please email us and let us know your situation. You may still be able to get a customer number if you can show us that you are legitimately selling doll clothes. If you sell on Ebay, send us a link to your store or account, showing that you sell doll clothes. If you have an online site, send us the URL.

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What are the shipping charges?

ORDER SIZE	SHIPPING CHARGE
Up to $149.99	$11.00
$150.00.00-199.99	$13.00
$200.00-299.99	$15.00
$300.00-399.99	$18.00
$400.00-499.99	$21.00
$500.00-$699.99	$25.00
$700 and above	$30.00

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Do you ship outside the United States?

At this time, we ship within the United States only.

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How quickly do you ship?

We'll ship your order within two business days.

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How do you ship?

We ship via DHL or U. S. Mail.

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How long will it take to get my order?

Both DHL and U. S. Mail take approximately 2-5 business days.

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What payment types are accepted?

Visa, Mastercard, American Express, Discover, check*, money order, and Paypal.

*Orders may not be shipped until checks clear.

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May I order by phone?

We cannot take your order over the phone, but we can take your credit card number over the phone if you have your order number ready when you call.

Before calling in with your credit card number, please order online FIRST so that a copy of your order will be emailed to us.

When you check out, use a mail-in or fax-in option even though you'll be calling us to give us your credit card number. This way, a copy of your order will be emailed to us. Then you may call, toll-free, 877-796-3539 (Mon.-Fri., 9:00-5:00 central) to give us your credit card number.

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What is your return policy?

Items may be returned within 14 days of the purchase date. We'll refund the cost (minus shipping, unless we made a mistake on your order) as soon as we get the items back.

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May I use your photos?

Yes, you may use any photo on www.buydollclothes.com

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